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eCommerce Assistant - full time
About the role
As an eCommerce Assistant, you will play a vital role in our dynamic
retail team, working closely with the eCommerce Manager to manage
daily operations and support income growth. This will be achieved through the sale of a wide variety of donations from our high street shops on our online platforms, primarily eBay and other marketplaces.
Your core responsibilities will include processing high-quality stock,
managing listings, providing excellent customer service, dispatching
orders, and supporting a team of volunteers to ensure smooth and
efficient operations. You will also collaborate with Shop Managers to
communicate stock requirements and maintain a steady flow of donations.
In addition, this role involves supporting the organisation and participation in events to drive sales and raise awareness, alongside collaborating with auction houses, where appropriate, to secure the best price for high-value items.
The ideal candidate will have demonstrable experience in online sales
and, ideally, working knowledge of eBay and other online marketplaces.
Strong communication skills, attention to detail, and a good level of written and spoken English are essential.
Salary: £25k per annum
Responsible to: eCommerce Trading Manager
Working hours and contract: Full time
Location: West Norwood